|
|
|
Edit Back Order Method: Ship Partial/Complete
|
 |
Back Order Method: Ship Partial/Complete
When an Order contains Out of Stock items as well as In Stock items, you can choose if you want your Order shipped in its entirety or if you want the In Stock products shipped immediately and the Out of Stock as they arrive. If you wish to change your Back Order method simply follow these steps:
- Click the 'Your Account' link in the upper left hand corner of all our pages.
- Select the
Order History tab in the left nav bar.
- A list will appear directly below "Order History" in the nav bar.
- Select either your "Open" and "On Hold" Orders tab.
- Scroll down until you see the Modification Section of that Order and the "Ship Partial" or "Ship Complete" button.
- Click "Ship Partial" or "Ship Complete" to change your Back Order method.
- Our system will automatically "Split" or "Combine" your Order:
If you selected "Ship Partial"
- The In Stock items will ship once processed.
- The Out of Stock items will ship once all of the products have been received.
If you selected "Ship Complete"
- The Order will ship in its entirety once all of the Out of Stock products have been received.
|
|
