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We
realize that using the services offered by Red Galaxy Company (“BlackholeBoards.com”),
requires trust on Your part. We value Your trust very highly and
believe that You have a right to know what information we might collect from You,
why we collect it and how we use it.
BlackholeBoards.com pledges to You, our customer, that we will work to
protect the security and privacy of any personal information You provide to us.
This includes Your name, address, phone number, email address, and credit-card
information, in addition to any other personal information that can be linked
to You, personally.
BlackholeBoards.com does not and will not sell or rent Your personal
information to anyone. You have the right to control Your personal information
as you see fit. We collect only the
personal information You allow us to collect, and then it is used only to help
us serve You better.
The BlackholeBoards.com Website is made up of various
Web pages that are owned and operated by BlackholeBoards.com (the “Website”). By
visiting the Website You agree to be bound by the terms and conditions of this
Privacy Policy. If You do not agree please do not use or access the Website.
Read More About:
1. Personal information we collect
2. Use of your personal information
3. With whom we share your personal information
4. How you can control the use of your personal information
5. How you can decide what marketing communication you receive from us
6. How we protect the security of your personal information
7. Changes to the BlackholeBoards.com Privacy Policy
8. How to contact BlackholeBoards.com
9. Effective Date
1. Personal information collected
We collect personal
information that You choose to provide voluntarily, including Your email
address and a password, when You register to create Your Account.
While You can browse our online store
without registering, You will need to register in order to take advantage of
certain features. We may also ask for personal information when you contact our
Help Desk.
This will allow us to protect Your confidentiality by
verifying Your identity.
Order information
When you enter Your first
order using a credit card, we collect Your name, Your billing address for the
card, the card type, number, and expiration date. We collect this information in order to bill You for Your order.
We also collect information that allows us to ship and keep you informed of the
status of Your order. This includes Your email address and the name, address,
and telephone number of the intended recipient(s). Billing information may be
provided over the phone by calling BlackholeBoards.com
at 1-724-772-6032.
If you have created an
Account, You can choose to save Your billing information for one or more credit
cards in "Your Account." You may change this saved information
anytime. Simply go to
Your Account.
Log in with Your
username and password, then click "Contact Information" and edit
whatever personal information you wish.
Cookies and other computerinformation
When You visit the Website, You
will be assigned a permanent "cookie" (a small, unique identifier
text file) to be stored on Your computer's hard drive. The purpose of the
cookie is to identify You when You visit our sites so we can enhance and
customize Your online shopping experience.
You can choose to shop on
Website without cookies, but without these identifier files You will not be
able to take advantage of certain features of our site. These features include
remembering Your password (so You don't have to log in each time You visit),
storing your shopping cart for later use and, in the future, providing a more
personalized shopping experience. To shop without cookies, You can configure Your
browser to reject all cookies or notify You when a cookie is set. (Each browser
is different, so check the "Help" menu of Your browser to learn how
to change Your cookie preferences.)
We also collect certain
technical information from Your computer each time You request a page during a
visit to Website. This information may include Your Internet Protocol (IP)
address, Your computer's operating system, browser type and the address of a
referring Website, if any. We collect this information to enhance the quality
of Your experience during your visit to our site and will not sell or rent this
information to any third parties.
Contacting BlackholeBoards.com
We will use Your email
address to respond to Your questions, suggestions, and/or requests for
assistance in using our site.
BlackholeBoards.com may
conduct surveys and contests via the Website, email, or other media. If You
choose to participate, we may request Your name, email address, mailing address
and other personal information.We will
never sell or rent such information to any third parties.
2. Use of your personal information
Information we collect may be used to enhance Your
shopping experience in the following ways:
- Deliver merchandise that you purchase online
- Register you as a member of BlackholeBoards.com
- Bill your credit card for your purchases
- Confirm your shopping orders
- Respond to your customer service inquiries or requests
- Communicate special bi-monthly promotions and
featured items to you, if you choose to receive such notices
- Find and stock the products you want
- Customize your shopping experience
3. When and with whom we share your personal information
We never sell or rent Your
personal information to any third parties under any circumstances. We will
share personal customer information only with our agents, representatives and
trusted service providers and contractors for the limited purposes of
fulfilling customer orders; offering certain products and services in
connection with Website; communicating to customers; providing customer
service; enhancing and improving the customer shopping experience; providing a
personalized shopping experience and completing credit card transactions.
Aside
from the purposes described above, we will never share Your personal
information with any other third parties unless we have Your express permission
or under special circumstances, such as when we believe in good faith that the
disclosure is required by law. We may
share aggregated demographic and statistical information with our partners.
This is not linked to any personal information that can identify any individual
person.
4. How you can control the use of your personal information
Registering as a BlackholeBoards.com customer helps us
provide a better shopping experience for You and allows You to make purchases
more conveniently, without having to re-enter your payment and shipping
information each time You make a purchase on our site. Although You must
register as a customer in order to purchase BlackholeBoards.com
products, it is not necessary to register to visit our site.
As
a registered user, You can modify Your personal information anytime. Simply go to
Your Account.
Log in with Your username and password, then click "Contact
Information" and edit whatever information you wish. To have your personal
information deleted, contact BlackholeBoards.com
by telephone at 1-724-772-6032.
Do not share Your password with anyone.
5. How you can decide what marketing communication you receive from us
If You choose to receive them,
we may periodically send You email messages describing new items, featured
merchandise and special promotions. You can choose to stop receiving this email
at any time. Simply go to
Your Account, log in, click "Newsletter Prefs" and click on
“UnSubscribe”.
The
only email messages You will receive from us when You elect not to receive
informational emails will be to confirm any purchases You make on our site, let
You know Your order has been shipped, respond to Your Help Desk inquiries and
to answer any other questions You may have about our sites. We may also need to
send operational emails to inform You of any changes to Website that might
affect Your personal information, or to announce product recalls.
6. How we protect the security of your personal information
The security of Your
personal information is very important to us. In our efforts to protect your
online transactions, we use a technology called Secure Sockets Layer (SSL). If Your
browser is capable of SSL (and most are), Your personal information will be
automatically encrypted, or encoded, before it is sent over the Internet.
BlackholeBoards.com has also obtained a digital certificate from
Verisign, Inc., a leading provider of Internet trust services. When You enter a secure portion of our site
(which is any page containing any of Your personal information), an image of a
closed lock or a solid key should appear in the bottom bar of Your browser
window. If You click on this image, a small pop-up window displaying
site-security information will appear. This certificate guarantees that Your
personal information is being transmitted in secure (encrypted) form to an BlackholeBoards.com Web server, not to some
unknown or unauthorized server.
Ultimately,
Your personal information is protected by the password You created when You
created Your Account (or another password You chose after changing a previous
password). Please keep this password confidential. The confidentiality of Your password is your responsibility to
protect. You may change it anytime by going to
Your Account. Log in with Your username and password, then click
"Change Password" and enter a new password.
7. Changes to the BlackholeBoards.com Privacy Policy
We reserve the right to change, modify or amend
this privacy policy at any time. If we decide
to make any significant change to this privacy policy, we will post the revised
policy prominently on the Website or otherwise bring it to Your attention, so
that You are always aware of what we do with Your information.
8. How to contact Blackhole Boards
If you have comments or questions regarding our
privacy policy, please contact us at
info@blackholeboards.com.
We will address any issue to the best of our abilities.
9. Effective Date
The BlackholeBoards.com Privacy Policy is effective as of March 1, 2004.
Thank you for your support of our policies.
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